Reference

Privacy Policy for Your ekcricket Account

Our Privacy Policy explains the account, device, cookie, and payment data we handle when you open the lobby for Lightning Roulette, Aviator, Olympus Reels, or wallet actions through…

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UPI Privacy Context at ekcricket

ekcricket Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to personal data connected with your account, wallet checks, device access, cookie settings, support chats, and security logs on ekcricket.net. We collect only what we need to run your account flow, confirm payment events, protect access, respond to your requests, and meet

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legal duties that apply to us. When you use UPI, Paytm, PhonePe, or Google Pay, we may receive transaction references, payment status, timestamps, and account-matching signals, not your full banking credentials. If you send documents for account or withdrawal checks, we use them for verification and
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fraud prevention, then keep them only for the period required for legal, tax, security, or dispute reasons. Access and eligibility depend on local law and are available where local law permits. If a rule in your location requires a different handling method, we will apply that
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rule to your request.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Bingo Account Privacy Contact Paths

Privacy requests should reach the team that can act on account data, not a game lobby chat alone.

Email request Write to our privacy contact from your registered email when you want access, correction, deletion, cookie clarification, or retention details. Include your account ID if available, and we will ask extra checks only when needed.

Live chat handoff If you start in chat, ask for a privacy handoff rather than posting sensitive documents into an open chat thread. We will move the request to a safer channel before handling identity checks or payment references.

Account security route For unusual login alerts, device changes, or a password concern, contact support straight away. We may pause risky account actions while we check device signals, recent sessions, and wallet activity tied to your account.

POLICY PRACTICE

Cookies Around Aviator and Tables

We write this policy around the way the service actually works: account login, lobby sessions, payment status checks, live table access, cookies, and support records.

Account records

We store account details such as your name, mobile number, email, login history, and verification status so we can identify…

Payment references

UPI, Paytm, PhonePe, and Google Pay activity may create payment references, timestamps, status messages, and wallet matching records.

Cookie controls

Cookies help remember login state, language choices, device settings, and fraud-prevention signals.

Security logs

We keep device type, IP signals, session times, and login attempts to spot unusual access patterns.

Retention checks

Data is kept only for account service, legal, tax, security, dispute, and audit needs.

Change requests

You can ask us to correct inaccurate details, update contact data, or assess deletion where local law allows.

Privacy Questions Before You Join

This section answers common privacy questions before you open your account or return to the lobby. Each answer focuses on data handling, account access, payment references, cookies, and contact routes. If your question depends on your location, the answer will follow local law where local law permits.

We collect data needed to create and manage your account, such as contact details, login records, device signals, verification status, wallet references, and support messages. We do not ask for your UPI PIN or bank login password.

We use payment references, status messages, timestamps, and matching signals to update your wallet, trace failed payments, and handle disputes. Full banking credentials stay with your payment provider, not in our account systems.

Cookies and similar tools may record session state, device settings, security signals, and pages opened in the lobby. We use them to keep account access stable, detect risky sessions, and remember choices you make.

Yes, you can contact us to correct inaccurate details or request deletion. We will check your identity first, then assess the request under local law, legal retention duties, dispute needs, and account security requirements.

Only teams that need the record for account help, security checks, payment tracing, or legal duties can access support messages. We limit internal access and avoid asking for passwords or UPI PINs in support threads.

Verification records are kept for the period needed for account checks, fraud prevention, legal duties, tax requirements, disputes, and audit needs. When a record is no longer required, we delete, anonymise, or restrict it.

Use the privacy contact email from your registered address, or ask support to route your case to the privacy team. Include your account ID if available, but never send passwords, bank login data, or UPI PINs.

Privacy Policy for Your ekcricket Account

Bingo Account Privacy Contact Paths

Cookies Around Aviator and Tables

Account records

Payment references

Cookie controls

Security logs

Retention checks

Change requests

Privacy Questions Before You Join

01 What personal data do you collect for my account?

02 How is my UPI, Paytm, or PhonePe data used?

03 Do cookies track my game activity?

04 Can I ask for correction or deletion of my data?

05 Who can see my support messages?

06 How long do you keep verification records?

07 How do I contact ekcricket about privacy?

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